Support

Frequently Asked Questions

Everything you need to know about getting started, staying secure, and getting the most out of Dreambook. Can't find your answer? Our contact page gets you straight to us.

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Getting Started

3 questions

How do I get started on Dreambook?

Create a free profile in under a minute, choose an avatar, and you're straight into the platform — no downloads required.

Can I use Dreambook without creating an account?

You're welcome to preview the platform and browse every game category freely; a profile is only needed to save your preferences and progress.

Is Dreambook free to use?

Yes. Dreambook is a free entertainment showcase platform — creating a profile and browsing every category costs nothing.

Account & Security

3 questions

Is my account information kept secure?

Yes. Every session runs over an encrypted connection, and account data is protected using enterprise-grade infrastructure and continuous monitoring.

Can I delete my Dreambook profile?

Yes — you can request account deletion at any time through the Help Center, and we'll remove your profile data as described in our Privacy Policy.

Does Dreambook process real-money payments?

No. Dreambook is an entertainment and gaming showcase platform — it does not involve real-money wagering, deposits, withdrawals, or payouts of any kind.

Games & Categories

3 questions

How many games are available on the platform?

Dreambook features 100+ titles across six categories — cricket, football, live casino, basketball, slots, and aviator — with new additions rotating in regularly.

Where can I find format-specific questions, like cricket or football?

Each game category page has its own dedicated FAQ section with format-specific details — check the bottom of the Cricket Arena, Football League, or any other category page.

How often is new content added?

New tournaments, formats and titles rotate in regularly across every category — the marquee ticker on each category page highlights what's new right now.

Platform & Devices

3 questions

Which devices does Dreambook support?

Dreambook runs directly in your browser on desktop, tablet, and mobile, with your profile and preferences synced automatically across every device.

Do I need to install anything?

No downloads required — Dreambook runs entirely in a modern web browser, so you're playing within seconds of visiting the site.

What's Dreambook's platform uptime?

Dreambook is built on infrastructure designed for 99.9% uptime, so the platform is there whenever you want to play.

Support

3 questions

Is support available if I run into an issue?

Our support desk is available 24/7 through the in-platform help center, so you're never far from an answer.

How do I get in touch with the Dreambook team?

Head to our Contact page to send us a message directly, or reach out at support@dreambook.example.

Didn't find your answer here?

No problem — our contact form goes straight to the team, and we'll follow up as soon as we can.

Still Stuck?

We're Just A Message Away

Can't find what you're looking for? Send us a message and a real person on the team will follow up.